Privacy Policy

Last Updated: [12/01/2025]

This Privacy Policy explains how YourPotential (“we,” “us,” or “our”) collects, uses, stores, and protects personal information from students, clients, and visitors (“you”) across our programs, services, digital platforms, and coaching environments.

This policy applies to all users of YourPotential on Teachable and any associated services such as Zoom, Telegram, email communication, and payment processing systems.

By using our services or enrolling in any program, you agree to the practices described below.

1. Information We Collect

We collect personal information needed to deliver coaching services, administer your account, and ensure a consistent program experience. This may include:

  • Name
  • Email address
  • Billing information
  • Purchase history
  • Device information
  • IP address
  • Course progress
  • Communication records
  • Zoom name or profile
  • Telegram username (if using mentorship access)
  • Any information voluntarily provided in coaching sessions, calls, forms, or messages

We do not collect or store your full payment details.
All payment information is processed securely by Teachable and/or its payment partners.

2. How We Use Your Information

We use your information to:

  • Provide access to programs, modules, and digital materials
  • Maintain your student account
  • Schedule sessions and teaching-week calls
  • Deliver mentorship through Telegram or similar platforms
  • Notify you about program updates, scheduling changes, or important details
  • Process payments and manage billing
  • Respond to support requests
  • Protect program integrity and enforce our Terms of Use
  • Improve program structure and learning experience

We do not sell or rent your personal information to third parties.

3. Zoom and Mentorship Platforms

Coaching sessions, teaching-week calls, and certain support interactions take place through Zoom or similar platforms.

By participating in our programs, you agree that:

  • Your Zoom username, audio, video, or chat messages may be visible to the instructor.
  • Sessions may be recorded for your personal use or for the program archive at our discretion.
  • You are responsible for maintaining your own Zoom setup, software updates, microphone, and device compatibility.

We do not publish, sell, or distribute Zoom recordings outside the program environment.

Telegram (or similar messaging platforms) is used for mentorship access. Your username and messages are visible to the instructor but are kept confidential and not used for marketing or distribution.

4. Email Communication

By enrolling in any program or creating an account, you consent to receiving:

  • program updates
  • scheduling reminders
  • coaching access instructions
  • billing notices
  • administrative communications

You may unsubscribe from promotional messages at any time.
Administrative messages required for your program cannot be opted out of.

5. Cookies and Tracking

Teachable uses cookies and analytics tools to improve site functionality and performance. These may track:

  • your login status
  • course progress
  • device/browser type
  • site navigation

We do not control Teachable’s cookie mechanisms but rely on their secure infrastructure.

You may disable cookies through your browser settings, but doing so may limit site functionality.

6. Sharing of Information

We may share limited information with service providers strictly for operational purposes, such as:

  • Teachable (course hosting, billing, account management)
  • Payment processors (Stripe, PayPal, etc.)
  • Zoom (call hosting)
  • Telegram (mentorship communication)
  • Email providers (program reminders, notifications)

These companies are required to protect your data and may not use it for unrelated purposes.

We do not share your information with any third parties for marketing or advertising.

7. Data Security

We take precautions to protect your information through:

  • secure platform hosting via Teachable
  • encrypted payment processing
  • limited personnel access
  • account authentication protections
  • periodic data integrity checks

However, no online system is 100% secure.
By using our services, you acknowledge and accept the inherent risks of online communication.

8. Your Rights and Choices

You have the right to:

  • access the information associated with your account
  • update your personal details
  • request the deletion of your data (subject to legal and program-integrity requirements)
  • unsubscribe from promotional communications
  • review this policy at any time

Requesting deletion of your account or data may permanently remove program access without refund.

9. Data Retention

We retain your information for as long as needed to:

  • maintain your account
  • support program access
  • comply with legal, tax, or operational requirements

If you request data removal, certain non-identifying records may be retained for administrative security.

10. Children’s Privacy

Our programs are intended for adults 18 and older.

We do not knowingly collect personal information from children under 18.
If such information is discovered, it will be deleted immediately.

11. Legal Compliance

We may disclose information if required to:

  • comply with legal obligations
  • respond to lawful requests
  • protect program integrity
  • enforce our Terms of Use
  • defend against disputes or fraudulent activity

12. Changes to This Policy

This Privacy Policy may be updated as needed to reflect changes in programs, platforms, legal requirements, or operational procedures.

The revised version becomes effective immediately upon posting.

13. Contact Information

For privacy-related questions or requests, contact:
📩 ryan_j_cropper@outlook.com